Data protection statement – fair processing of your data
How we will use your information
Please keep these notes for your information
The Pinpoint directory is powered by a Devon County Council (DCC) owned database.
DCC (throughout this document referred to as `we` or `us`) would like to make information – about you and the services you provide – available to members of the public, our partners and other services.
If you agree to us using this information, we will be able to:
- advertise your services to the public, parents, carers and other professionals in Devon
and may be able to:
- provide you with details of training, development and other opportunities such as funding.
To help improve services, DCC may consult with individuals and organisations that have provided data for inclusion in the Pinpoint directory.
Data Protection Act 1998
DCC is registered under the Data Protection Act and is a data controller under this Act.
We need your permission to store and use the information that you give us because some of it will be personal data. The personal data could be your name, email or home address and other contact details. It could also appear in the record of the services being provided by an individual (as opposed to an organisation).
Please note we take no responsibility for the accuracy of the information supplied by Ofsted, Care Quality Commission or other partners.
Allowing us to use information you ‘own’
You may own the copyright or other similar rights in some of the information that you give us, for example text that describes your services that appear on your website, in leaflets or other marketing materials.
If this applies to some of the information you give us, we need your agreement to store, use and pass on this information as well.
Working with partners
We provide our service alongside partners such as the NHS, children’s centres and community organisations. As a result, we also need your agreement for our partners to store, use and pass on your information on our behalf.
We have agreements to share data with neighbouring local authorities so data owned by us may appear on their websites. This will happen if you provide a service beyond the borders of DCC or if your service is located close to the border of another local authority. This may help your service information to reach the people you want it to.
Similarly, we have adopted an ‘open data’ approach to ensure that the records in Pinpoint can be syndicated and may be reproduced on other partner websites. This may help your service information to reach the people you want it to.
The data may be shared with DCC’s partners and other Government agencies as well as other public, private and voluntary organisations for the purposes of providing and improving the data available on individuals or organisations providing services in Devon.
providing us with your information – which may include personal data and information in which you own the copyright or other similar rights
agreeing to the online Validation Statement
specifically giving us and our partners permission to:
1. store the information you have given us and use it to:
- help you advertise your services
- provide information to the public
- help them choose services which fit their needs
- help ensure Pinpoint is accurate and comprehensive
- assess whether there are enough services of the right kind available locally
2. make this available to members of the public:
- verbally – by phone or face-to-face
- in writing – in print or by email or fax
- digitally – see below for an explanation of this
3. share your information with our partners.
Understanding digital publishing
- on the internet, for example on websites or other online services
- on mobile phones on websites designed for mobiles, mobile applications and text or MMS messaging
- in kiosks
- digital displays for example televisions, monitors and projectors
- other digital communication mechanisms and devices.
This will enable us to publish on, for example:
and this will enable our partners to provide a link from their own websites, or to syndicate and publish information directly via their websites.
Personal data on the internet
Information and personal data available on the internet may be accessed in territories outside the European Union, which may operate different levels of data protection than apply within the European Union.
For childminders and home childcarers only
If you provide childcare from your or someone else’s home you may tell us to hide part of the address on the internet and other digital media. This will prevent people from finding out your specific address.
In this case, we will only allow part of your postal address to be published. People searching online or using digital searches may find it more difficult to find details about your services as a result.
How we will handle your information
DCC and our partner bodies are required to store your personal data securely by the Data Protection Act 1998.
Data provided by individuals and organisations (data providers) for inclusion in the Directory will be held and, when required, destroyed by DCC in a secure way. Data providers, who no longer want their data to be included on Pinpoint, must notify DCC and the data provided will then be destroyed in a secure way.
The information you supply to us will be stored and used by us for a maximum of 12 months and will be reviewed after 6 months.
If you do not provide this reviewed information within 6 months the information may be removed from our systems and the systems of all the organisations that we have shared it with.
DCC retains the right to edit any data held on Pinpoint to ensure the format and content are consistent:
- with the purposes of Pinpoint
- with the other data records held.
DCC retains the right to suspend or delete a data record if it considers:
- the provider or data provided by the provider no longer supports the purpose of Pinpoint
- the provider or data provided by the provider compromises DCC’s and/or Pinpoint’s reputation as a provider of information
- the provider or data provided by the provider poses a possible health and/or safety risk to a user of Pinpoint.
DCC retains the right to exclude data from Pinpoint.
Getting access to your information
You can see how your information appears to the public by going to:
- the Pinpoint website www.pinpointdevon.co.uk
You have the right to ask for a copy of any personal data or sensitive personal data we store about you by contacting us in writing:
Information Compliance Manager
Devon County Council
If you are unhappy about anything relating to the processing or use of your personal data, if you become aware of any misuse of the Content, if you wish to complain about any Content on this website or believe any of your rights have been violated, please contact us at:
Devon County Council
Room G59 County Hall
01392 383000 and ask for Pinpoint
If you are not satisfied with the Devon County Council response, you may complain to the Information Commissioner’s Office. Their helpline number is 0303 123 1113.
Information on making complaints is available at